63jili believes that online gaming should always be an enjoyable, safe and responsible leisure activity for every Filipino player. This page provides the tools, guidance and resources you need to stay in control and game responsibly on the 63jili platform.
At 63jili, responsible gaming is not a compliance requirement that we fulfil as a formality. It is a genuine, deeply held commitment to the wellbeing of every Filipino player who chooses our platform. We understand that for most players, gaming at 63jili is a fun and entertaining way to spend leisure time — and we want it to stay that way.
We also recognise that for a small number of people, gaming can develop into a problem that affects their finances, their relationships and their daily life. When that happens, we want every 63jili player to know that help is available, that we take their situation seriously and that our platform is designed with tools to support them at every stage.
The responsible gaming tools and resources on this page are available to every registered 63jili player, free of charge and without judgement. Whether you simply want to set a budget for the week, take a short break from gaming, or seek support for a more serious concern, 63jili is here to help.
We commit to maintaining a gaming environment at 63jili that is fair, transparent and safe for all Filipino players. We will continue to invest in responsible gaming tools, to train our support team to identify and assist players in need, and to promote a culture of healthy, enjoyable gaming at all times.
Every 63jili player has access to these tools directly through their account settings. No extra registration required — they are part of every account from day one.
Set a daily, weekly or monthly PHP deposit cap on your 63jili account. Limit reductions take effect immediately. Increases are subject to a 24-hour cooling-off period to prevent impulsive changes. This tool helps you keep your gaming budget firmly within your means.
Set an in-session alert to notify you when you have been playing on 63jili for a set period of time — for example, 30 minutes, one hour or two hours. Regular time checks help you stay aware of how long you have been gaming and avoid losing track of time.
Receive periodic pop-up summaries during your 63jili session showing your total bets placed, total winnings, net result and session duration. These reality checks keep your gaming grounded in facts rather than in the excitement of the moment.
Temporarily suspend your 63jili account for a short period — 24 hours, 48 hours, one week or one month. During a break, you cannot log in, deposit or place bets. This tool is ideal when you feel you need a short cooling-off period without fully closing your account.
Request a longer-term or permanent self-exclusion from the 63jili platform at any time. Self-exclusion suspends your account access for the chosen period — from three months up to permanently. During self-exclusion, 63jili will work to prevent you from creating a new account or accessing games.
Set a maximum loss limit for a given day, week or month. Once your net losses on 63jili reach the limit you have set, access to real-money games will be temporarily suspended for the rest of that period. This tool provides an automatic safety net for your PHP balance.
Problem gaming can affect anyone, regardless of how long they have been playing or how much they usually spend. It can develop gradually and is sometimes difficult to recognise from the inside. Being aware of the warning signs is the first step towards regaining control.
The following signs may indicate that gaming is becoming a problem. They apply whether you are playing slot games, live casino or betting on PBA basketball and other sports on 63jili. If you recognise several of these in yourself or someone you know, we strongly encourage you to use the 63jili responsible gaming tools or to seek professional support.
Regularly depositing more PHP than you intended to, or increasing your deposits to keep playing after losses.
Feeling compelled to keep playing or to bet more in order to win back money you have already lost.
Missing work, school, family time or other responsibilities because of gaming on 63jili or elsewhere.
Borrowing money from friends, family, colleagues or credit sources specifically to fund gaming activity.
Feeling restless, anxious or irritable when you are not able to play, or when you try to cut down on gaming.
Feeling the need to hide your gaming from family members, close friends or your partner due to shame or guilt.
Using gaming primarily as a way to escape stress, anxiety, relationship issues or other personal problems.
Having tried to cut back or stop gaming before but been unable to follow through on that intention.
The following self-assessment questions are designed to help you honestly reflect on your gaming behaviour at 63jili and in general. This is not a clinical diagnostic tool, but it can help you identify whether it might be worth making a change or seeking additional support.
Consider each question carefully and answer it as honestly as you can. Your responses are private — this is for your own reflection only and no data is submitted to 63jili. If you answer "yes" to several of these questions, we encourage you to use the 63jili responsible gaming tools described above, or to reach out to our support team for a confidential conversation.
1. Have you ever spent more on gaming than you originally planned to in a single session?
2. Have you tried to win back money you lost by continuing to play or by depositing more?
3. Has gaming ever caused you to neglect work, family or other important responsibilities?
4. Have you ever borrowed money or sold something to fund your gaming activity?
5. Do you feel the need to hide your gaming from people who are close to you?
6. Have you ever tried to cut down on gaming but found it difficult or impossible to do so?
Self-exclusion is the most comprehensive responsible gaming tool available on 63jili. It allows you to block your own access to the platform for a set period, giving you a genuine break from gaming when you need it most. Self-exclusion can be set for three months, six months, twelve months or permanently.
During your self-exclusion period, 63jili will disable your account so that you cannot log in, deposit, place bets or access any game. We will also take steps to prevent you from re-registering under a new account during the exclusion period.
If you believe your self-exclusion is no longer necessary, you may request to reverse it after the minimum exclusion period has elapsed. We encourage players to reflect carefully before ending a self-exclusion, and our support team can discuss your options with you in a supportive and non-judgemental way.
Access your 63jili account from the website or mobile app. Go to the Account Settings section. You will find the Responsible Gaming tools listed there, including the Self-Exclusion option.
Choose the length of your self-exclusion: three months, six months, twelve months or permanent. Consider your situation carefully — longer exclusions provide stronger protection for players who are concerned about their gaming habits.
For your security, self-exclusion requests are confirmed with our support team via live chat. Our team will process your request promptly, without any unnecessary delays or discouraging language.
If you have a real-money balance in your 63jili account, you can request a PHP withdrawal via GCash, Maya or bank transfer before your self-exclusion takes effect. Let our support team know and they will assist you promptly.
Once confirmed, your 63jili account will be suspended immediately. You will not be able to log in, deposit or play for the duration of your chosen exclusion period. 63jili will send you a confirmation that exclusion is active.
Most 63jili players enjoy gaming responsibly every day. These simple habits help keep the experience fun, sustainable and genuinely entertaining.
Decide in advance how much PHP you are comfortable spending on 63jili games or bets in a given session, day or week. Set a deposit limit in your account settings to automatically enforce your budget. Treat this amount as entertainment spending — money you are happy to spend even if you do not win.
Gaming at 63jili is more enjoyable when it fits into your life rather than taking over it. Set a session time reminder in your account to alert you when you have been playing for your intended period. Stick to the limit — take a break, have a meal or do something else you enjoy.
Think of gaming at 63jili the same way you think of watching a basketball game or going to a movie — it is entertainment. The outcome is uncertain, winnings are never guaranteed and the experience itself is the value. This mindset keeps gaming fun and keeps expectations realistic.
Losing is a normal part of gaming. If you reach your budget limit or lose a bet, resist the urge to deposit more to "win it back." Chasing losses is one of the most common ways that recreational gaming transitions into problematic behaviour. Accept the loss and log out.
Long, unbroken gaming sessions impair judgement and can lead to decisions you would not make with a clear head. Take a break every hour, step away from your screen, eat something, hydrate and get some fresh air before deciding whether to continue playing at 63jili.
Healthy gaming is not secret gaming. If you are comfortable telling a trusted family member or friend about your gaming habits, that openness is a positive sign. Isolation and secrecy around gaming are warning signs worth taking seriously.
Here are answers to the most common questions Filipino players ask about responsible gaming tools and policies at 63jili. For questions not answered here, visit our full FAQ page or contact our support team via live chat.
If you feel that gaming has become a problem for you or someone close to you, please do not wait to seek help. Reaching out is a courageous and positive decision. The 63jili support team is always available and will treat your situation with complete discretion and respect.
Our support team is available 24/7 via live chat on the 63jili website and mobile app. They are trained to handle responsible gaming conversations with sensitivity and without judgement. This is the fastest way to activate your responsible gaming tools.
Open Live ChatFor non-urgent responsible gaming queries, you can reach the 63jili support team by email. We aim to respond to all responsible gaming enquiries within one Philippine business day. Your message will be treated with complete confidentiality.
support@63jili.net
If you feel you need professional support beyond what 63jili can provide, we encourage you to speak with a qualified counsellor in the Philippines. Mental health professionals and counsellors can provide confidential, specialist support for gambling-related concerns.
Ask our support team for guidance on local resourcesSet up your responsible gaming tools today. Deposit limits, session reminders, loss limits and self-exclusion are all available free of charge in every 63jili account. Play smart, stay in control and keep gaming fun.
For players 21 years and above only • No guaranteed winnings implied • Gaming involves financial risk